Frequently Asked Questions

When can I move in? If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.

How much notice needs to be given before I move out? All contracts are month-to-month. However, we do require a 2 week notice before you move out.

What type of documentation do I need to provide in order to rent a space? We require a government-issued photo ID (example: driver’s license, state ID, or passport).

Do I need to sign a long-term lease? No, we rent on a month-to-month basis unless the customer requests otherwise.

How do I make a payment? Online, in-store, over the phone, or auto-payments from your credit card.

What forms of payment do you accept? We accept cash, check and all major credit cards.

Do you sell boxes and storage supplies? Yes. We sell various moving supplies in our office.

How do I know how much storage space I will need? You can either use our Storage Calculator on our website or call our manager for assistance.

Are there any items that I am NOT able to store? Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

Does there have to be someone in the office to let me through the security gates? No. At the time of signing you will be given your own security pass code that will allow you access to your unit 24 hours, 7 days a week.

Do you have handcarts and dollies available at your facility? Yes. You are welcome to use our complimentary carts to move in.